Responsible Gambling

Playing Responsibly at Glorion

Care for players is part of our customer service policy. We want the games on our platform to bring you enjoyment, yet we also ask you to stay aware of the social and financial risks that problem gambling carries.

How to Keep Your Game Under Control

Betting works best as a form of leisure, not a source of income. Most players risk only what they can afford to lose, but for some, keeping that boundary is hard.

To stay in control and prevent addiction, keep these principles in mind:

• Treat gambling as a way to spend free time, never as a method of earning;
• Do not chase losses in pursuit of an instant refund – another session will always come;
• Play only with money that is genuinely spare;
• Track how much time and cash a session takes from you;
• If you feel you need a pause, write to our support team and we will suspend your account for a while;
• Self-exclusion request: contact the Support Service Team at [email protected], and we will close your account as soon as practicable. It is your responsibility to notify us of any other accounts you hold and to commit not to open new ones. While we make reasonable efforts to block the creation of additional profiles, the final responsibility for not opening them rests with the player, and we cannot be held liable for losses incurred on such accounts.

For questions or difficulties related to gambling, reach out to one of the organizations listed below.

Signs That Deserve Your Attention

If you suspect that betting affects your life or the lives of people close to you, the following questions can help you see the picture clearly.

• Does gambling pull you away from work or school?
• Is it merely a way to kill time or escape boredom?
• Do you play alone for long stretches?
• Have people around you criticized your betting?
• Have family, friends, or hobbies lost their appeal because of the game?
• Have you lied to hide how much time or money you spend playing?
• Have you ever deceived, stolen, or borrowed to fund bets or cover gambling debts?
• Are you reluctant to spend “gambling money” on anything else?
• Do you keep playing until the balance hits zero?
• Do you rush to win losses back right after they happen?
• Do you feel lost and desperate when funds run out mid-session?
• Can quarrels, frustration, or disappointment push you toward playing?
• Do you feel depressed or even suicidal because of your gambling?

Answering “yes” to most of these points signals a possible problem. To discuss it, contact one of the services below — they provide advice and support.

Where to Find Professional Help

• GamCare is a leading authority providing consultations, advice, and practical help with the social consequences of betting;
• Gamblers Anonymous is a fellowship of men and women who joined together to overcome their own gambling problems and support other compulsive players. Regional offices operate around the world; details are on the official website;
• Gambling Therapy provides counseling and support for those affected by gambling.

Age Restrictions

Registration on our Website is prohibited and illegal for persons under 18. We take responsibility for verifying the age of every client, and all winnings gained by underage players shall be canceled.

Parental Control Tools

Parents can restrict children’s access to the Internet by installing a filter. Such tools protect minors from gambling sites. If you share a computer with family members or friends who are not legally entitled to register and bet on our platform, we recommend the following parental control solution: